Yes. We source directly from authorized distributors and only sell genuine, authentic vape products — no counterfeits. This is one of our core promises to every customer.
We're located at 2nd Floor, Shop F04, Army Market, ECB Chatter, Dhaka 1206. You're welcome to visit our shop in person to browse products and get advice from our team.
Yes, we offer free shipping on orders of ৳5,000 or more. For orders below that amount, standard shipping charges apply.
We offer secure payment options for a safe and convenient checkout experience. You can also pay in person if you visit our physical shop.
Yes, eligible devices come with warranty support. If you face any issue with your device, reach out to our team and we'll help resolve it.
We carry disposable vapes, pod systems, Nic Salt and e-liquids (fruit, dessert, coffee, ice/mint, and tobacco flavors), and vape accessories including coils, cotton, and cartridges from trusted brands like Elfbar, Voltbar, Geekvape, Uwell, Vaporesso, Voopoo, and more.
We recommend starting with a disposable vape or a simple pod system if you're completely new. Feel free to visit our shop or message us — our team can walk you through options based on your preferences.
This depends on your previous smoking habits and personal tolerance. Our team can help you choose the right strength based on your experience level — just ask when you visit or message us.
Replace your coil when you notice a burnt taste, weaker flavor, or reduced vapor. Lifespan varies by usage frequency and e-liquid type, so it's more about watching for these signs than following a fixed schedule.
You can call us at +8801689048887, email us at vaporelevenn@gmail.com, or message us on our social media pages (Facebook). We're happy to help with product questions, orders, or general support.